Return & Refund Policy for Bavens Photo

Payments

Bavensbook accepts UPI, Debit Cards, Credit Cards, Cash on Delivery, Net Banking & Wallets for payments.

Shipping

Bavensbook ships to cities, towns, and villages all around India. Customers' orders are typically delivered within 8-10 working days. The customer is liable for any duty imposed on their order.

Please contact us at [email protected] if you have any queries regarding the projected delivery time for your address.

Returns

Bavensbook provides a replacement guarantee if the goods received are damaged/defective during transit, if the product quality does not match the specifications, or if the wrong product was accidentally shipped. If you want to have your order replaced, please contact us within 10 days of receiving it. A reverse pickup will be set up for the same purpose. Once we receive your returned order, Bavensbook will send you a replacement.

We do not exchange products if the consumer orders the incorrect item.

We make no guarantees about the accuracy of your monitor's color display. The brightness, contrast, and resolution of your screen will cause the product's color to appear slightly different.

Returns/exchanges will not be accepted if the consumer dislikes the goods or if the incorrect product was bought.

Requirements for a Return

  • The items must be completely new.
  • Items must be returned in their original packaging and with all accessories if any.
  • Items must be received within 10 days of the date of delivery.

Please note, to return an item you must email us at [email protected] with the following details:

  • Name
  • Order ID
  • Item condition
  • Items to return

We will get back to you within 24-48 business hours.

Cancellation Policy

You may cancel your order for a full refund up to 1 hour after the order date and time.

Cancellations received after 1 hour will not be accepted. You can do so by submitting an inquiry through the Contact Us page, call us directly, or email us at [email protected].

You agree to these terms when you purchase services and products from Bavensbook.

If the Goods you bought are not available from stock, you will be notified and given the choice to either wait until the Goods are available from stock or cancel the transaction. Upon cancellation of your Orders, we will refund the amount(s) paid by you in full.

We personally review each transaction to ensure that there are no replicated transactions. If duplicate transactions are received for whatever reason, you will be notified and given the choice of using the extra money paid for future purchases or having it returned to your account.

Please note that any refund from Bavensbook will be processed and reflected in your account within 7-10 business days.

If you have any questions or comments about this Return & Refund Policy, don't hesitate to get in touch with us at: [email protected]